Worked with design team members to define research goals and prioritize research opportunities.
Based on user needs, I create fully-interactive high-fidelity mockups starting with sketching and building into digital wireframes and prototypes.
Deep knowledge of common web based technologies, like HTML, CSS, Javascript.
Conducted user testing for current solutions and re-design based on user feedback. Identified and resolved internal issues, conducted user research, analysis, and original ideas on how user experience could be improved. Worked alongside designers, and engineers to develop, design, and implement prototypes.
Developed high fidelity prototype of a responsive web page / microsite for OptiMeal using the tools and methodologies of UX/UI design. Conducted user testing for current solutions and redesign based on user feedback. Interviewed and surveyed grocery shoppers to understand needs and pain points for OptiMeal.
Governed with the online customer and marketing technology as an IT intern in their apprenticeship program for the Design Ops team. Strengthened relations with product managers to identify and deliver customer-based solutions within Academy's online and mobile experience.
Solution-focused leader with more than three years in overseeing fulfillment and service flow. Aligned with surrounding retail stores in the inventory and ship out dates to meeting customer demands. Managed the day to day tasks of my team to ensure we were meeting capacity expectations set for the week.
Solution-focused leader with more than three years in overseeing fulfillment and, service flow. Aligned with surrounding retail stores in the inventory and ship out dates to meeting customer demands.
